The results obtained on the market prove that IB is the Italian leading company in the world of the production and implementation of software for the maintenance management. However more than 50 consultants working daily on the premises of 300 domestic and international clients generated a continuative and operative consultancy rather than a mere work of software production.

IB is positioned on the market as an organization leading its clients along the path to improve any element of the assets management. By constantly monitoring the existing and potential needs of its market IB chooses the best support services for the software supply, proposing them to the clients, with a further added value: the services IB offers can be traced back to:

• Survey activity, assets and plant engineering census, for the turnkey structure of data bases, containing the number and type of the managed assets. IB offers a service aimed at the stocktaking of any assets' typology, as well as the gathering and the filing of the relevant textual, graphic, technical documentation, and the precise surveying of assets and equipments, with finalization of the coding standards of the elements of the assets;
• Specialized consultancy, to support the implementation of the produced software solutions: the client must be duly supported in the analysis of its real needs, in configuring the supplied technological solutions, in the users' training, with constant assistance in the use of the applications; without these elements even the best technologies do not generate any tangible benefit to the company using them;
• Development of ad hoc software applications for the specific needs of our clients, supplementing the applications for the asset management;
• Systems science consultancy, and data organization in the data centre, with consequent support in the finalization of the access procedures, and the implementation of the supplied technologies;
• Specialist consultancy for the implementation of methods typical of the maintenance engineering (FMEA/FMECA, RCM, FRACAS, etc...). Support in the planning of the maintenance engineering services, in defining the maintenance plans and the technological tools vital for the technical service activity. All the above sided by adequate training processes for the staff assigned to the maintenance duties;
• Wording of the technical tender specification, and of the replies to the bid applications on behalf of subcontracted organizations or maintenance services providers;
• Service control and monitoring of maintenance and technical performances, provided by the suppliers of services using the relevant technologies and the control activities;
• Massive data entry work for work reports, technical documentation, maintenance contracts, records on the assets' management, etc...targeted at the constant and uniform structure of databases which allow to elaborate statistics and to create reliable and certified performance indexes;
• Organization of "users meetings" per market area (i.e. MyInfoHEALTH® club). This gives both to homogenous and/or cross clients the opportunity to meet, in order to make reciprocal comparisons on the achievements made in the framework of the maintenance and technical activities. IB creates occasions for comparisons and exchange as past experiences have proved that sharing knowledge, experiences, and competences builds up a real wealth to offer to the clients' community.

The growth of IB stems from the passion and the commitment of the staff on a daily basis; it is also the acknowledgement of the effective strategy basis for the company's actions as the definition of services complementary to the supply of the informative solutions for the maintenance management is the best way to consolidate the relationship with the clients and to reinforce IB's position on the market.