The answer for a successful implementation is not only a software that fits client’s needs, but also a business process defined that melds with it. Our team, in a work carried out side by side with customers, is constantly striving to meet the targets in terms of fine-tuning and of process optimization. We assist our clients by assessing their existing process and help them improve their efficiency and explore possibilities to increase their value and stay ahead of their competitors, also providing expertise for performing risk assessment activities, managing the Failure Mode, Effects, and Criticality Analysis (FMECA).
The certainty and homogeneity of the information entered in the software are fundamental for an efficient asset technical management and for a reliable data analysis. That's why IB also offers a database construction service customised to your real needs, let you achieve significant cost savings and minimal turnaround time. In cooperation with clients and third parties involved, we can enter all equipment technical classifications, their components and breakdown structure, manuals, design drawings, and engineering notebooks, Job Cards, etc.
Our support teams are located in Genoa, Naples, Hamburg and Sunrise in Florida. Each hub has expertise and responsibilities in business analysis and interaction with the customer base. We exclusively deal with issues related to the implementation and development of IT systems for supporting the technical department of complex and heterogeneous companies, working together with the IT Department and the Business Users. This cross competence allows us to share and enforce the best practices and knowledge acquired in multiple market sectors.
Our migration service is built to help migrate your data quickly, easily from different platforms and systems, with minimal interruption to your ongoing operations. Determining data quality is the first key step for migration, source data are always validated before import and if they aren’t complete or valid, the user has always the possibility to intervene for cleansing, harmonization and standardization. Data with quality issues can be also automatically identified by the system, correcting these errors on the base of our software requirements.
Our software training services help you maximize the value of your software investment, because we help end-users to quickly acquire the skills they need to become confident and productive.
Full training and implementation assistance services are usually planned to transfer the knowledge about system’s functioning to selected key users, according to the logic of "training to trainers. According to your needs specific and separate training sessions are organized for crew and office staff with classroom lessons, remote sessions or a dedicated e-learning strategy.
Our team of experts provide the answers and assistance you need at any time.
IB staff work side by side with customers to meet their goals and deadlines.
Our implementation projects anticipate also changes to operational processes.
All data are protected according to CIA triad: Confidentiality, Integrity, Availability.
Our software solutions may be used at any time and through any device.
Personal and company data is only accessible by authorized users.