Mobile access for Acqualatina assistance teams
Being a customer since 2010, today Acqualatina has completed the project which enables remote access to InfoPMS® by assistance teams. The implementation of the software was carried out in various stages with the support of IB. A pilot project limited to three plants, was initially set up;
consequently all the requirements for the entire project have been defined which included specific operations regarding Energy Service, Automation, Electrical Engineering Services, Mechanical Maintenance & Electromechanical Services, Aqueduct, and Water Purification Service to then go ahead with the equipment survey and the development of specific modules, including the Mobile.
Now technicians, spread over a vast area of more than 3000 square kilometers, can display with portable devices real-time requests for intervention, record the maintenance performed, reallocate any work orders based on the workload of each person, download the parts used.
Acqualatina S.p.A. is the manager of the Integrated Water Service in ATO # 4 - Southern Lazio. Acqualatina S.p.A. is a joint enterprise where 51% of the capital is owned by the municipalities of ATO4 in proportion to the resident population.