The Treeview for navigate and searching in the Hotel Items' technical structure is sorted by Ship and Decks, allowing the encoding of each area with its specific items, geographically located.

The Hotel Items must be centrally encoded only once, for the whole fleet and then forwarded to the software on board (this duty is always shore side - Technical Direction).
This allows an unambiguous encoding and the precision and efficiency in management, not otherwise easily achievable, given the particularly complex nature of the encoding.

A significant feature lies in the management of separate item categories inside the items database. Every item card may contain images as well as technical documentation (supplier item card, maker item card,...).
The aim is to organize in a more precise and efficient way the Hotel Department's technical management.

Besides InfoSHIP TH, there is no other standard software that supports the specific requirements of Technical Hotel Management.The WR-WO module is especially designed to support customers in the management of Hotel Maintenance's Issues (Cruise & Ferries ships). It allows the definition and management of the Work Request (WR) flow of the subsequent Work Orders (WO ), with attached final check of performance.

InfoSHIP WR-WO enables the emission of Hotel Work Request, which is subsequently taken over and developed by the department of jurisdiction, until the issuance of a Work Order and its execution.
The entire process is automatically historicized by the system to monitor the feedback times and the execution of what has been required by users.

• Managing the Work Request issuing flow by the Hotel Department
• Reply and Work Order Execution by the Technical Department (Deck & Engine)
• Process Measurement (KPI) to evaluate response times and service levels.

As for TH Module, besides InfoSHIP WR-WO, no other standard software solution is nowadays available on the market, specifically designed to the Technical Hotel Maintenance Process Management.