The answer for a successful implementation is not only a software suite that fits client’s needs, but also a defined business process that melds with it. Our team, in work carried out side by side with customers, is constantly striving to meet targets in terms of fine-tuning and process optimization. We assist our clients by assessing their existing process and helping them improve their efficiency and explore different possibilities of increasing their value and staying ahead of their competitors, also providing expertise in performing risk assessment activities, managing Failure Mode, Effects, and Criticality Analysis (FMECA).
Certainty and homogeneity of the information entered in the software are fundamental for efficient asset technical management and for reliable data analysis. That's why IB also offers a database construction service customised to your actual needs, letting you achieve significant cost savings and minimal turnaround time. In cooperation with clients and the third parties involved, we can enter all the technical classifications of equipment, their components and breakdown structure, manuals, design drawings, and engineering notebooks, work cards, etc.
Our support teams are located in Genoa, Naples, Hamburg and in Sunrise, Florida. Each hub has expertise and is in charge of business analysis and interaction with the customer base. We deal exclusively with issues related to the implementation and development of IT systems that support the technical department of complex and heterogeneous companies, working together with the IT Department and the Business Users. This cross competence allows us to share and enforce the best practices and knowledge acquired through our experience in multiple market sectors.
Our migration service is built to help migrate your data quickly and easily from different platforms and systems, with minimal interruption to your ongoing operations. Determining data quality is the first key step for migration, source data is always validated before being imported, and if they aren’t complete or valid, the user always has the possibility to intervene by cleansing, harmonizing and standardizing. Data with quality issues can also automatically be identified by the system, and these errors can then be corrected based on our software requirements.
Our software training services help you maximize the value of your investment, because we help end users quickly acquire the skills they need to become confident and productive.
Full training and implementation assistance services are usually planned to transfer the knowledge about the functioning of the system to selected key users, using the logic of enabling people to go from "trainees to trainers”. According to your company’s needs, specific and separate training sessions are organized for crew and office staff with in-person lessons, remote sessions, or a dedicated e-learning strategy.